Gorgias vs Intercom
A side-by-side comparison of Gorgias and Intercom — pricing, features, integrations, and which one is right for your business.
Quick take
Gorgias is a ecommerce tool, while Intercom focuses on customer service. Pricing: Gorgias starts at $10/mo, Intercom starts at $29/seat/mo.
Gorgias
Ecommerce
Ecommerce helpdesk built for Shopify, BigCommerce, and Magento. AI agent handles up to 60% of support tickets, processes refunds, and manages orders.
Pricing$10/mo
PlanTicket-based pricing
Founded2015
Works with
ShopifyBigCommerceMagentoWooCommerce
Best for
ecommerce-sellerssmall-ecommerceshopify-stores
Visit Gorgias →
Intercom
Customer Service
AI-first customer service platform with Fin AI agent that resolves 50%+ of queries, plus live chat and helpdesk.
Pricing$29/seat/mo
Plan14-day free trial
Founded2011
Works with
ShopifySalesforceHubSpotSlack
Best for
startupsgrowing-teamsenterprises
Visit Intercom →