Gorgias vs Tidio
A side-by-side comparison of Gorgias and Tidio — pricing, features, integrations, and which one is right for your business.
Quick take
Both are ecommerce tools that target similar use cases. Pricing: Gorgias starts at $10/mo, Tidio starts at $29/mo.
Gorgias
Ecommerce
Ecommerce helpdesk built for Shopify, BigCommerce, and Magento. AI agent handles up to 60% of support tickets, processes refunds, and manages orders.
Pricing$10/mo
PlanTicket-based pricing
Founded2015
Works with
ShopifyBigCommerceMagentoWooCommerce
Best for
ecommerce-sellerssmall-ecommerceshopify-stores
Visit Gorgias →
Tidio
Ecommerce
Live chat and AI chatbot platform for ecommerce. Lyro AI handles product questions, recommends items, and checks order status automatically.
Pricing$29/mo
PlanFree plan available
Founded2013
Works with
ShopifyWooCommerceWordPressWix
Best for
small-ecommercesolopreneursbudget-conscious
Visit Tidio →